The unique AutoCall self-diagnosis system continuously monitors all system functions and independently reports the slightest malfunctioning to the AutoCall service centre via telephone line.
If the filling station operator cannot eliminate the problem, e.g. by changing a used-up reel of paper, he or she is immediately informed by phone, Fax, SMS or email. If the malfunction is somewhat trickier, requiring specialised technical knowledge, an experienced serviceman provides the necessary support over the phone. Only when serious malfunctioning occurs (something extremely seldom due to our outstanding product quality), will the serviceman tackle the problem on the spot.
If you have the AutoCall self-diagnosis system, not only is above-average operational reliability achieved, but also a contribution made towards keeping maintenance costs low. In addition, the permanent link with the AutoCall service centre brings you the benefit of always having up-to-date system software. Other benefits are that journal records can be queried as well as memorised and the system parameters changed at any time. The AutoCall self-diagnosis system gives filling station operators the option of monitoring filling station networks autonomously and of transmitting timed settings.